Hi I am new to this site and need a question answered. We acquired a Big Action Get Your Dream Pachislo machine from my husbands brother several years ago. We put the machine away because we kept getting an HE error code. We just recently got the machine back out and tried to play it. Things went great until we got 50 credits and then the machine started paying out. The hopper was not full but definitely had at least 200 tokens inside. We hit the bonus round three times now but as soon as the credit showed 50 credits and paid out the rest in tokens an HE error showed up on the screen and a bell alarm sounded and we could not finish our bonus round. After this happened we tried to do a soft reset but unfortunately we had to do a full reset and could not finish the bonus round. We also tried to do this in payout method with the same result.

We cannot understand why we get an HE error code when the hopper is half full or more with tokens. Could it be one of our sensors? We would really like to get this corrected as we want to add it to our family room to play as well as being a great centerpiece.

We need to clean this machine and was wondering if there is anything in this forum on cleaning our machine.

Any help would be greatly appreciated. Thanks

Specknt