I got a machine delivered Saturday and the glass was fractured in to multiple pieces. I called FedEx, filed a claim with them and they picked it up Sunday, but I don't know what to expect from this point on. Do they pay for the broken part to be repaired or if they determine it was their fault, do they pay the insured amount plus shipping/insured amount only and keep it?

It was insured for $75 but I read in another post to expect to have to pay @$40 to replace the glass.