I am going to add a google drive folder with a video & pictures, but basically the machine starts up with two lights on the right in the upper bar. I have balls loaded and the auto-launcher works. The animation that comes on stating "Error Yeah" is a weird one, but one time I had a red screen with the little rat thing in the lower right with the number one. The motor is running on the back that detects when a ball makes it in one of the holes. The only thought I just had was that maybe it isn't detecting that the door is closed. Otherwise, I am out of ideas.