Pachislo token issues - Jamming & not passing thru sensor

[mike boss]

New member here, HI!
Just signed up.
I had a machine I recently sold and the buyer advised me he is having issues with the tokens jamming.
To be honest, I never had the issue.
Wondering possible causes, easy fix, tips and tricks ?

Second issue (seller was made aware of)... sometimes when inserting a token, the token wouldn't pass the sensor, falling back into the machine.
I'm not sure if something is missing, or if perhaps something can be done to resolve this ?
I've taken this video, not the best, I apologize, you can see the token path and the sensor. On the way to the sensor you can see the token is fully exposed, it often just falls backwards into the machine (if that makes sense).

Thanks in advance all

Japanese slot machine coin/token issue - YouTube

[mike boss]

If anyone can help identify the problem in the coin chute that would be great, I have no idea if the machine is missing a part.
You can see in the video the path the coin takes and how it is fully exposed.

Thanks again

[Moparformances]

im sure someone willbe along in a bit to help ya

does it happen all the time or sometimes??

and of course

Welcome to Pachitalk

[Wayne-Ooo]

First thing I'd check is the magnet. The back of the coin mechanism is suppose to be open.

How it all is suppose to work is, when you turn the machine ON the magnet on the coin mechanism is activated, pulling a metal plate in, letting the mechanism accept tokens. Once you deposit tokens, and the credit meter reaches 50, the magnet releases the plate and any more tokens that are deposited will fall into the front tray.

Also, once you deposit tokens then push the bet button then press the spin knob the magnet releases the plate. Once you press all three stop buttons the magnet activates and pulls the plate back in, so you can deposit tokens. This happens on every spin.

So check the connections for the coin mechanism. Unplug them and reset them. Moving machines, things sometimes come loose. Also try a "hard reset" of the machine.

1. With the machine OFF. Turn the reset key to the right.

2. Turn the machine ON

3. Hold down on the spin lever for 5 seconds.

4. Turn the reset key to the left. ( While you are turning the reset key to the left you should hear a "click sound" from the coin mechanism. The click sound is the magnet pulling the metal plate in).

[Wayne-Ooo]

I had a machine I recently sold and the buyer advised me he is having issues with the tokens jamming.
To be honest, I never had the issue.
Wondering possible causes, easy fix, tips and tricks ?

What I have found as the most common reason for tokens jamming is a dirty coin mechanism.

I have had some bent tokens and also dirty tokens that have caused jams also.

I would check the tokens and then clean the coin mechanism. Normally the bottom rail that the token rides on is dirty. I use baby wipes to clean with and then wipe it down with a cloth and furniture polish.

"TOKENS LIKE CLEAN, SLICK AND SHINY!!!"

Spoiler

SAME THING FOR THE HOPPER

[mike boss]

Great, thank you.
I will pass on the info to the buyer.