Customer Bill of Rights

[johntofva]

1. A customer has the Right to full attention of seller during each and every transaction.

2. A customer has the Right to fast and accurate information about products, services or the status of their order.

3. A custormer has the Right to have his or her expectations met.

4. A customer has the Right to complain when the product or service does not meet those expectations - and the Right to a Prompt remedy when the product or service is a fault.

5. A Customer has the Right to expect knowledgeability, resourcefulness, problem solving ability, concern and results from the seller.

6. A customer has the Right to expect responsiveness and follow-though.

7. A customer has the Right to the benefits of teamwork of all the seller's staff that he or she deals with - without buck passing, finger pointing or run-arounds.

8. A customer has the Right to care, accuracy and attention to detail in filling his or her orders.

9. A customer has the Right to appreciation from the seller with whom he or she does business - Appreciation both for the business already given and for the business to be given in the future.

10. A customer has the Right to expect the value of the products and service to be equal to or exceed the purchase price.

[d mowery]

You be joken fer sure - may be what expect but - tell it to all the airheads we deal with in all stors, nice thought but not practical - best thought buyer beware and carefull

[luckydog]

after 25 years in the retail business i have found that the customer is not always right.

but, i treated everyone fairly, even if some of them didn't think so.

treat others as you would like to be treated!!!!

[Tulsa]

The customer has the right to get scammed out of his socks.. After all this is Ebay!

[arbycoffee]

But what are the vendors rights:

I was going to list, what I thought.

But I think “ johntofva” should do this. Being he has a handle on what the customer wants.
I am not trying to be snide here just want the whole picture of where “johntofva” is coming from. This would help both us & the vendor!

Please "johntofva" go onÂ…

[johntofva]

Actually, I didn't come up with this list. If you put "Customer Bill of Rights" into the search engine, you will this list generated by many stores and companies, at least all the successful ones.


----------A happy customer tells almost no one, a angry customer tells everyone.------------

[arbycoffee]

Actually, I didn't come up with this list. If you put "Customer Bill of Rights" into the search engine, you will this list generated by many stores and companies, at least all the successful ones.


----------A happy customer tells almost no one, a angry customer tells everyone.------------

Well put on the vendor's hat and write it anyway, you started this you need to complete the whole picture.

[luckydog]

i hope the people i threw out of my store told all there friends,

birds of a feather flock together

and they were all nasty birds.

the last store i managed i had at least 25 people banned from the store and they all knew better to come back.

their friends would come in and behave, so they wouldn't get banned.

i was a tough OLD BIRD MYSELF!!!

[slotter]

LD! Were you the Soup Nazi?????

[luckydog]

i managed convience stores for 24 years. the last 5 years in a rough neighborhood.

No Soup For You!!!!!!!!!!!!!!!

[Utopia1dc]

i managed convience stores for 24 years. the last 5 years in a rough neighborhood.

No Soup For You!!!!!!!!!!!!!!!

You'd better watch out for Elaine! Remember she got the Soup Nazi back real good!

P.S. managing a covenience store is one of the hardest jobs I had. I worked for QuikTrip and WaWa, and you get a lot of wack jobs! You did it for 24 years, God bless you kind sir!

[johntofva]

Okay Arby,

I will see what I can do. After searching the internet for a "Bill of Rights" for the seller, I found none. But what comes to mind are the principles of economics I learned from micro and macro. Vendors are governed by the laws of a free market. Which VERY simple stated are supply and demand. If you wish I can print the Ten (10) Principles of a Free Market. Because that is as close as you can get to a "Bill of Rights for Vendors".

The one thing I am sure of Arby, is that you will never have a problem. I think that both you and I follow one simple principle. YOU LEAVE THIS WORLD WITH ONLY ONE THING, AND THAT IS THE SAME THING YOU CAME INTO IT WITH. THAT IS YOUR - "NAME". WHAT YOU DO IN BETWEEN BIRTH AND DEATH DETERMINES THE VALUE OF YOUR NAME.

[arbycoffee]

I just want all to understand there is two sides, and both need to work together. To have a good happy sale.