Can't open glass door

[BigBearSteve]

It should turn the same amount right and left. Check and see if something behind is keeping the slide bar from moving all the way up. I'll go open up a machine take a picture for you.
(actually the bar moves downward to open the glass)

[BigBearSteve]

OK, here's a couple pics. Maybe it will help.

If you turn the key to the right and open the machine out of the frame.

Be careful the machine doesn't tip over!!

The first picture is the back of the lock (check to see if this is bent) and the lower door latch above it. (next to the spring)

The next one is the upper door latch. (top of machine)

And the last is what you'll see when you get the glass open (on the door)
Hope this helps.