I attempted to post in the Fever neo Queen but it wouldn't let me....

Picture 240.jpg

I kinda figured it was a ball stopper of some sort?

Picture 241.jpg


But if the lil flappy thingy is up it keeps my shooter try full of balls, if by chance the shooter tray gets empty, All I have to do is BARELY/SLIGHTLY bump the game and it pours more balls in. is this normal? how do I get the balls in my pay out tray?

Also, do I need to adjust the nails around the "start" pocket? I am hitting balls in there once out of 4or 5 balls and the reels are constantly spinning....

ps.... how do I get the pic instead of the link???