Pachinko Pallace is a reputable seller with excellent support from an owner who stands by what he sells. Machine was very clean. Shippng was blazing fast..I got it in 2-3 days. The only thing with PP is that their auctions usually go for pretty high price. Not sure if that's because of their great reputation, their detailed (and arguably hyped) item descriptions or what. I got a machine from them and it was an excellent experience all around.