to neg or not?

[plasticsushi]

I was wondering if you folks would be able to give me your impressions on my recent ebay experience. I am soon to leave feedback and was wondering whether people concur that a neg is warranted. The situation is as follows:

I won an auction after having previously sought quotation and confirmation that shipping to Japan would be OK with the seller. After the auction I recieved a mail almost straight away requesting payment so shipping could be organized the following day (understandable so I paid on the spot). 3 days later I get a refund mail from paypal with a short note saying that the machine was damaged during packing and would not be sent. I returned mail asking for more details, thinking perhaps the machine could be salvaged. 3 days later, still no reply. I wouldn't have cared if the seller had mailed me to explain the situation before the refund or been honest if there had been other shipping issues however I am now ready to leave some feedback.

What does everyone think, is a neg justified. I don't wanna be the bad guy or anything.

Look forward to hearing your thoughts

Chris

[luckydog]

I would think a neutral would be proper for this, you did get your money back.


If they haven't left feedback for you they could give you a negative too!!!

[arbycoffee]

You ended up no foul, I would just not leave any. Things happen and right now Japan is having a Typhoon.
Think if this seller was not honorable and sent you a busted up machine. Cash out of the country is lost, no charge back.
Damage can happen real easy, with the small space they have there, they stack things high.
I am speaking with 4548 different auctions under my belt. You now know this seller is honorable to deal with. Turn it around how would you feel ?

Just leave none at all, to be fair.

[RKnarr01]

I agree with both either a neutral or nothing.

[monaghj]

The only time I use NEG is if I end up having to get ebay involved and end up out of pocket $25 for their use.

I had a SOB that felt that because UPS denied his damage claim that I was SOL. I let him know that I didn't package it, or choose the carrier but I did pay him for the shipping and insurance so he needed to make good on it. Ebay dispute center agreed with me. So he refunded me the $32 for the item but left me holding the bag on $38 of shipping. I re-involved the dispute center and they agreed with me again. This time they made him pay the $32 + $38 + $50 ( for both instances of the distpute center).

Until you get here. Don't fuss yourself over leaving Neg's

[Tony Junior]

Plasticsushi, I would take Arby's advice. He has the experience and I trust his judgement 100%

[arbycoffee]

Right now the typhoon is sitting on Japan, winds are 115 MPH plus. level of rain depends on location.

[plasticsushi]

Thanks for the info guys. The machine I won was actually in the USA to be shipped to Japan so stacking or conditions wouldn't have been an issue however the advice still stands.

Thankyou for your thoughts

Chris

[plasticsushi]

Oh yeah, and it is really windy here now Arby! Yesterday we got loads of rain, The typhoon is stirring things up a little but not really restricting much. Even still, a nice sunny day wouldn't go astray, I guess we'll have to wait until it passes because that is when the weather is best!

[Firewire]

I have to admit, it is definitely different to hear a machine is making it's way BACK to Japan!

I agree, with others. If you feel inclined to leave feedback then neutral should be the worst offense you give. I would probably leave it alone though.

[azlew]

I agree that doing nothing in your situation is the way to go.

Unless you have a feedback rating that a negative would not hurt. But most of us as buyers don't have that high of a feedback count so the negative this seller would give you would hurt you more than a neutral or negative given by you to them. This is where the system fails with Ebay. Large sellers can get away with a lot because they know we aren't going to want that negative feedback that we would get even if it was the right thing to do. A negative rating from you will do nothing to that seller. So we just tuck our tails and walk away from it.

[Tulsa]

While I agree with the others at this point you have your money back, so I would just write the whole auction off.

With that being said, there is something not right about this situation because I seriously doubt the unit was damaged in packaging it for shipping.

[plasticsushi]

my point exactly Tulsa. All I wanted was a little honesty. Not that worried about the auction but I was kind of wondering about the sellers integrity!

Cheers

Chris

[slotter]

This guy should get no rating. Even a neutral is a too strong negative. Just don't leave a rating at all. The seller did nothing to even deserve a neutral.

[ocpachinko]

None of my business, but would you share the eBay item number? It would help me to know who did this, as a pachi buyer like yourself. Also, I'm curious what machine attracted you sufficiently to have it shipped back "home"!

Of course, if you want to keep this confidential I completely understand! Thanks!