Biohazard E0 Message Help!

[mochataro]

Hello All!

I hope I don't have a faulty coin mech...
Just got this machine from a well known online vendor.
After dropping in the first token, I continuously get the E0 error which is the coin jam error code per my understanding.
There are no coin jams as I inspected and then removed the coin mech. Though the mech and coins are clean as a whistle, I wiped them down again with a q-tip. Same error comes up, even after I reset the machine.

Any advice? I am so bummed out now...


Thanks!

[jmaclerran]

Have you done a Full Reset on your Machine??
Try the following:


"How To Set the Skill Levels of Your Pachislo
HOW CHANGE ODDS:


"TURN YOUR MACHINE OFF FIRST"


1. Locate internal key switch, and insert key.
Note: In order to change odds, machine must be in idle mode with no tokens/coins or credits being played and off.


2. Turn "reset" key switch to on, to access programming mode.


3. Turn on machine now.


4. Depending on machine type, a number from 1 to 6 will be displayed on one of the LED meters on front door. (please note on some models the numbers could be displayed inside the machine)


5. Locate and push Skill button. (On BioHazard, White button on inside of Door)...Depress button and notice movement of number being displayed in LED meter.


6. Once desired level is displayed (1 to 6), push down on play handle (Joy Stick) for 10 seconds, and on some machines depress both "BET CREDITS" and "COLLECT CREDITS" buttons to lock odds level into machine memory.


7. Turn "reset" key back to off.


8. Machine should immediately initialize. If not, turn power switch to the OFF position, wait 15 seconds and turn power switch back to ON position.




Also just to confirm some additional info (from member Chrisdice) regarding hard reset


Two switches on the power supply:
- One requires a soft reset at the end of a bonus.
- The other pays out all tokens at the end of a bonus.


For these switches in most cases off is in the down or right position. The for off and on are:


? = off


? = on

[hanabi]

I was just going to add the 'Hard Reset' link

looks like I was beaten to it



please let us know if this resolves the problem or if you require further help with trouble shooting

[mochataro]

Hi Gang,

Ok I performed the hard reset, and tokens can be inserted, however the E0 coin mech error still occurs occasionally. Think there is a faulty sensor that will need replacement.
On another note, the promo video only plays once and then the screen goes dark when the game is idle. Nothing appears on the screen until a token is dropped, and then the game graphics start.
It is my understanding that the promo video is supposed to loop continuously, however that is not the case for my machine. Has anyone experienced the promo loop problem before, and if so how do I fix it?

Thanks!