Sadly my Julie was received in tough shape yesterday.

The shipping box looked in better shape than my last machine, but once unpacked it was a Greek Tragedy.
CustomPachinko did a decent job of packing (I thought) with double-boxing and stuffing 4 yards of shredded foam into a 2 yard box. It appeared well chushioned.

It appears the box was dropped on a corner/side.
The Custom Frame has both feet cracked, mounting screws stripped out, and the top loosened.
The lower frame member had pulled its nails out and the inner frame dropped.
The inner frame cracked, and the transformer pulled off its mounting screws which proceded to beat the machine.

A circuit board behind the shooter motor was broken from its mounts and has several components damaged.
There were at least 3 connectors that I saw yanked from thier sockets.
The transformer had damage.
A long wire with a micro push button switch has broken.
Who knows what other damage exists.

I'd post pictures, but the images may upset women and small children.

Frank has a post-mortem scheduled with FEDEX. We'll have to see how that goes.
I've had a lot of shipments of odd-sized, fragile, and/or heavy to my appt, but have never had to file a claim...we'll have to see how that goes.