We have started using FED EX since Feb. and not 1 damage! They are excellent to use. In the past we used ups and every other machine was either broken or tokens every where! It was a nightmare. We use FedEx and typically the rates are $30 to $45 per machine + our cost of new box and special foam ($22). The other part of it is if you are using the proper packaging materials. All of our materials are tested by FED EX and approved. Any damage claim ever comes up, a credit is sent automatically since we have approved shipping cartons. We also use a power stapler to close the boxes (NO TAPE!) These boxes are almost locked until you rip them open.