Well maybe I just got lucky then. Might have helped to stay persistent. The very formal letter I faxed might have got their attention too.
Well maybe I just got lucky then. Might have helped to stay persistent. The very formal letter I faxed might have got their attention too.
I bought my first machine from them last weekend, a Speed Racer. The transformer had come loose from the case, the screws were on one of the speaker magnets as well, and the top doorjam was also loose. I emailed them and got a response back in an hour telling me what to look for. I found the screws, checked the wires and screwed it back into place.
I plugged it in and it seems to work fine, the little that I've played with it. I will say that unless it takes something special to get the real Speed Racer theme, it doesn't exist.
Well I finally did recieve my replacement EL board from Timothy.
Indeed I had to send the bad one to him 1st, but looks like all is well with my Neo Planet now.
The other two machines I bought from them were fine except from a few scratches on the gold crome on the Speed Raced caused by Fed Ex.
Not real fast, or good communication, but I would not hesitate from buying there again