Quote Originally Posted by Mactek View Post
I will say however, I was a little put-off by e-mail replies. They did reply very quickly, sometimes within the same hour, but could have been just a little more "customer-friendly"...but it could have just been me.
It's not just you - I had the same reaction to several email replies. They come across as "you're bothering me, go away", which is not how a business should present itself. Had it not been that they had the last machine of all the dealers, those emails would have sent me looking elsewhere.