Julie arrived DOA

[Droog]

Just arrived, unpacked it, plugged it in, nothing, took a look at the back didnt see any loose connections, nothing looks disconnected, there is a I assume a ground wire, its the second screw down on the right of the hopper, about the middle, its a green wire that dangles down to nowhere... I looked on the back of my star wars and that wire is internal, I looked at my indie, and its snipped off, but works.. I tried to take a pic but its too dark to come out.
So im hoping its that and not somthing more serious.
It looks so sad all dark and lonely.

[slotter]

First step after visually looking at all the connections is to push and wiggle and tighten them in their sockets. It almost always is a connector problem with DOAs. Any reputable shipper would have made sure it was working when it left them.

You likely will be up and playing soon.

[ocpachinko]

Please don't flame me, but they do ship them with the power switch (which is not so obvious) off (unlike some other vendors), I'm assuming it's not that.

[compirate]

I know it sounds simple, but is the power switch on?

[Droog]

Ive pushed pulled and tugged on all wires, nothing seems out of place other then that stray green ground wire. And there is no power switch that I see.

[compirate]

looking at the back of the machine, lower left on the side of the power supply

Lumina Frame Manual post

Top of page 11

[Droog]

I connected it to everything I could find to try to ground it and not a peep.
Ive wiggled and shook and disconnected and reconnected, im stumped.

[Youngjedi]

There is a power switch on the bottom,left side of the machine. is that on? If so, there are fuses there also..do any of them look to be blown?

[compirate]

So the switch is on?

(everyone's faster than me tonight!!)

[logicprobe]

The machine doesn't need grounded to see if it operates.
Just plug the transformer in... it will be enough.
(And we wait for the answer to the switch question... cuz' we have been there before )

[Youngjedi]

Just to clarify...if your looking at the back of the machine...look to the left side towards the bottom for the switch. There will be a main power switch (rocker style usually with a white dot on it) and a smaller buttom below for resetting the machine.

[birdbrain]

they ship them all with the switch off. open the full door look at the open side of the machine down low. sorry for the crappy picture.

[luckydog]

I was waiting for someone just to post a picture of it

They sure did a good job of hiding it

[Droog]

OK thanks, im a dumbass. power switch, completly forgot about that on my other ones, plus hard to see in the dark. Imma go bury my head in the sand.

[birdbrain]

is it up now?

[Droog]

Yea now how do i close the support ticket?

[logicprobe]

We've been there and done that, Droog.
Glad to hear you got it powered up.

I closed it for you.